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How to Connect
How to Connect
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Whether you're connecting with a handheld via Wi-Fi or a laptop using Wi-Fi, mobile broadband, Ethernet or dial, getting online is easy with iPassConnect™!

Quick steps for connecting to a hotspot:
  1. Go to a location with Wi-Fi access.
  2. Make sure Wi-Fi is active on your laptop or handheld device.
  3. Launch iPassConnect.
  4. The iPassConnect mobility manager will display your available wireless networks. Select the one you wish to connect.
  5. Enter your ID and password when prompted and click OK.
  6. On your laptop, the iPassConnect icon in your system tray will animate once you are connected to the network.

iPassConnect User Guides...
For detailed instructions on how to connect via your iPass Mobile Broadband card, laptop or handheld, check out these User Guides.

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Having Trouble Connecting? -
iPass Hotspot Finder
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Ensure that your account is active and enabled.

Make sure you've entered your user name, domain and password correctly.

Check that your iPassConnect phonebook is up to date.

Check that an iPass access point is available.

More troubleshooting tips »

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Before your next trip, map out your nearest hotspots. Simply type in the address, airport, business or location of where you are or will be traveling and a list will show the nearest hotspot.

Test it out »
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Having Trouble Connecting? Having Trouble Connecting?

 

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Connecting to a Hotspot
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» Not a User of iPass Yet?
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» Tell us how iPass saved the day!
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» View the Interactive User Guide
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» Troubleshooting Tips
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» Download User Guides
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Handheld Hotpsot Finder
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